One Sixth Kit Policies

Shipping:
One Sixth Kit ships orders Monday through Friday. We located at Hong Kong, standard time zone UTC/GMT +8 hours. Normally orders placed before noon will be shipped the same day. However, during especially busy periods or accident, it might take up to 2 business days for an order to be processed and shipped.

We ship worldwide via Hong Kong Post Office to ALMOST any country we are legally allowed to ship to. If you have concerns about your country, please visit the Hong Kong Post website – www.hongkongpost.hk for more details.

 

Shipping Method:
Registered Air mail/Air Parcel is default shipping method. Normally it takes about 7-14 working days to reach you. However there maybe delays depending on some countries’s custom clearance or slow postal service issues.

We could offer EMS shipping which takes only 3-5 days to reach you depending on your location. Please contact us for additional shipping cost before you place an order. All orders placed without notification will be shipped with our default shipping method.

 

Tracking:
Please visit Hong Kong Post website to track your package status – www.hongkongpost.hk

For US Customer, please visit USPS website.

 

Customs and Import charges:

We are not responsible for any customs or import duties for destination countries. Please check with your country’s custom & import policy for any extra charges.

We are able to declare lower item value on the shipping label to aviod/lower down extra charges for you, please contact us before you place order if you need assistance.

 

Payment:

Meanwhile we only accept payment by PayPal.

 

Returns:

We want you to be satisfied with your order. However, should anything not be to your satisfaction, you can return the item for a refund minus the shipping charges within 14 days you received the item. If there needs to be a return due to a mistake on our part, we will pay all the shipping charges.

Please CONTACT US before you returning any items, all returns MUST have a Return Authorization from OneSixthKit prior to being sent back

We would not accept returning any Used/Opened item. Any damage resulted from improper use or lack of maintenance will not be covered by return policy.

 

Privacy:

OneSixthKit will NEVER sell or give out any of your personal information to any other company or service. The information you provided is to kept on encrypted secure server.

 

Preorder Products:

Some items on our store are listed as preorders. These are items that we are due to receive from the manufacturer in the near future. By placing a pre order you are agreeing with our preorder conditions listed below:

1) Please do not order other items with your preorder. We will separate the in stock items and ship them right away with additional shipping cost will be applied due to separate shipment.
2) Please separate orders if you preorder more than one item, we ship every item when they become available and additional shipping cost will be applied due to separate shipment.
3) Product photo is uaually of a preproduction prototype. Final product may slightly different in color and or content.
4) The estimated shipment date is announced by the manufacturer. OneSixthKit is not responsible for product delays from the manufacturer, we ship as soon as we get them on hand.
5) There will also be times where the manufacturer ships them in “waves” Preorders from OneSixthKit will be shipped in the order that they were received.

 

Preorder Payment:

Your pre order will be charged when the order is placed. Please contact us if you want to cancel a pre order, a 20% administration charge of total item value will be charged for preorder cancellation.

If you do not want to pay in full at time of order, you may contact us to settle 30% deposit payment and we will reserve the item for you and we will send you final invoice when we confirmed the product is in stock and ready to ship. Deposit payment is Non-Refundable for any cancellation of preorder.